We provide an unparalleled level of support, customized to fit your needs. This includes support for the custom solutions that we build for our clients, in addition to the support provided when you utilize any of our hosted solutions. Your support staff will consist of individuals who worked with you from the start to implement the solution, ensuring that they have a complete understanding of your needs, and the right solution to meet those needs.
Software as a Service (SaaS): We provide first class support for several products through our Software as a Service (SaaS) model. These products include powerful databases such as oracle or MySQL, ERP, HR, School administration and Electronic Medical records systems. We have flexible configurations including hosting the applications on our servers so you don’t have to install any software or build out infrastructure. We also can extend the functionality of these products by adding custom functionality you desire.
Software Upgrade and Maintenance: When you are ready to expand the functionality of your current applications our team of solution architects and software engineers can help to establish and execute an implementation plan based on our proven systems development methodologies.
Training A key part of any system will be the documentation and training materials created to support the use of the sytem. We work to ensure your staff is provided all the necessary knowledge to make effective use of systems to meet the goals of the organization. Change Management Change in an organization can be a very disruptive force. Managing this change therefore is key and we can help to ensure that this change is aligned with your organization’s objectives and daily operations.